No time at all! You get instant access to your products immediately upon purchase. You will receive links to download your PDFs via email and on your receipt. The PDF contains the link to your Canva templates.

Yes! Just be sure that your device has an app or program to read the PDF, and be sure that the Canva app is installed so that you can access your templates.

You'll need a computer, tablet, or smartphone as well as a free Canva account to use your templates. If you don't already have a Canva account, you can sign up at www.canva.com.

With each product, you will receive a PDF document. The PDF includes step-by-step instructions on how to get ready for, access, and edit your templates.

Every PDF contains links to each of the template sets that you purchased. These links are in the form of buttons (or rectangular boxes) on either page 4 or 5, depending on which kit you have purchased. The button will either say "Click here to open" or it will have the name of the template set that you're opening.

Click the link, and the template will open in your browser. Click the purple button to copy the design into your account.

You may be automatically directed to your Canva account to begin editing right away. If not, simply open your Canva app, sign in, and the template should be available as one of your most recent designs.

NOTE: Please open your PDF in a PDF reader to click the Canva links. If you open the PDF inside of Canva, you will not be able to click the links to access your templates.

The links to access your purchase are the buttons (or rectangular boxes) on either page 4 or page 5 of the PDF depending on which kit you purchased. It will either say "Click here to open" or it will have the name of the template set you are opening. Click the box, and Canva will guide you through the rest!

First, be sure you are opening your PDF in a PDF reader such as Adobe Reader, iBooks, or the native app on your device. Please do not open the PDF in Canva - you will not be able to click the links if you do so.

Some devices will open the PDF in your browser (Safari, Chrome, Firefox, etc.). If you are viewing the PDF in your browser and the links are not working, it is usually an internet connectivity issue or glitch. Please refresh the page. If they are still not working after a couple of refreshes, try closing out of the document and re-opening it from the links provided at purchase.

If you still cannot click the links, try using another browser or opening the PDF in a PDF reader (such as Adobe Reader or iBooks, for example).

If all else fails, please reach out! We're happy to help you troubleshoot and gain access to your new templates.

We have 2 tutorials available to guide you through the editing and downloading process.

(1) Upon checkout, you will receive a PDF containing instructions and links to open your templates. Following the "Getting Started" and "Access" sections of the PDF, you will find instructions on how to edit and download your templates. These instructions include photo guides as well as tips from experienced content creators.

(2) For a more in-depth look at editing and downloading your templates, click here for a video tutorial.


If you have any trouble editing your templates or need anything at all, please feel free to reach out anytime!

We are a USA-based business, so while we usually get back with messages within an hour or less, there may be a small delay depending on your location and time zone. We appreciate your understanding!

Some of our templates do require Canva Pro to use the elements provided in the designs, but most of our templates are compatible with free accounts. Please pay close attention to the bar on the bottom of the listing images to identify whether or not the elements used are free or Pro elements.

If you've purchased a template set that is created for Canva Pro, it will still be usable in a free account. To use the templates with a free account, please replace any Pro elements with free or original elements prior to downloading.

We design most of our templates with free Canva members in mind inlcuding free fonts and design elements at the time of product development. However, we do offer some products that use Canva Pro elements and features. You can tell which type of template you are purchasing by the bar on the bottom of the main listing image.

If you have purchased a template kit created for Canva's free tier but are still seeing watermarks, Canva may have removed the previously free elements from their free library, which means you will no longer be able to download the templates with your free account.

If this happens, please contact us and let us know. We are happy to edit the templates and provide updated files to you and all of our past and future customers.

If you have purchased a template kit intended to be used with Canva Pro but are a free Canva user, you will need to manually replace any Pro elements, fonts, or features with free ones.

If you have any questions or need clarification, please email us at contact@jccreativemedia.co.

Absolutely! Our templates are 100% editable. We encourage you to edit any identifying text such as your name, handle, business name, contact information, etc. We also encourage you to create coordinating content pieces with your new templates to both save time and keep your visual branding consistent.

If desired, you can also change any message, font, or color on the template. You can move and rotate all elements in the design; and you can also replace photos and videos with your own or ones that better suit your needs.

You can change anything and everything about the templates if you choose, or you can use any template as-is.

No. All templates and designs are for personal or individual use only and may not be resold/redistributed under any circumstances. You may not offer these templates as a part of a subscription, course, coaching program, larger package, etc. You may not edit or redesign these templates to resell or repackage in any circumstance. All templates are copyrighted by JC Creative Media. Your purchase includes ONE (1) individual/business license to market and brand as the individual/business owner sees fit for that individual's respective needs.

Absolutely! Use license is for ONE (1) client only, and templates can be used for multiple projects for the same client. If you have multiple clients who wish to use the same templates, we ask that you please purchase one product per client.

No. These products are NOT private label ready (PLR), white label, or generic products for resell; and we do not offer master resell rights (MRR). Resale is strictly prohibited under any circumstance. You may not add your own brand or name to the templates to resell them as an individual or business on any platform or with any sales medium (including in person) under any circumstance.